Frequently asked questions Review this list of frequently asked questions about installing and setting up your HP wireless printer. It matches the product: The Virtual Agent is currently unavailable. Gather the following items:. Open the Wireless network menu to make sure the printer is connected to the same network as your computer. If your printer disconnects from your wireless network after setup, if you changed your Internet service provider, or you purchased a new router, you can manually reconnect the printer to your network with the Wireless Setup Wizard on the printer. Europe, Middle East, Africa.
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Not sure which drivers to choose?
HP Auto Wireless Connect automatically connects your printer to your wireless network without cables or entering network name and password settings. Select your operating system and version.
HP Photosmart Printers – Wireless Printer Setup (Windows) | HP® Customer Support
You can also configure the software to allow HP downloads and installations. Move the printer and the computer up to your wireless router, to within 6 ft 1. What if my printer is not found or listed during the installation? Select all Deselect all. When prompted during the installation, select Wireless as the connection type.
Select your operating system and versionChange Detected operating system: Check the router band setting: Europe, Middle East, Africa. How does HP install software and gather data? Or, view all available drivers for your product below. Any warranty support needed would be completed by the third party that sold the product.
Please enter a Product Number to complete the request. Many HP printers use this method to connect, depending on your computer and network environment. We are unable to determine your warranty status for the product and serial number provided.
One or more of the values entered is not permitted. Already have an HP account?
By completing and submitting this form you consent to the use of your data in accordance with HP’s Privacy statement. Your firewall software might prevent the printer from accessing the computer. Restarting the computer and the printer can clear possible error conditions.
Make sure the 2. Asia Pacific and Oceania. Return to the If you previously installed the software for a USB or Ethernet network connection, and now want to switch to a wireless connection, you can change the connection type with the HP software.
Move any device that emits radio signals, such as microwaves and cordless telephones, farther away from the printer. Many routers can operate in both 2. Follow the steps to enter your network name and password to connect the printer to the network.
HP Photosmart 5520 Printers – Wireless Printer Setup (Mac)
See your browser’s documentation for specific instructions. Check the specifications or support documentation for your router, or contact the router manufacturer for more information. The Virtual Agent is currently unavailable.
On the printer, make sure the blue light next to the Wireless icon is on and steady.